It will take 5-7 business days to ship via USPS $5 flat rate for artwork, prints, and merchandise, unless it is an out of stock situation. USPS International Priority will take 10-15 business days to ship.
If you are shipping an item over $75, we recommend that you consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.
If for any reason, you are not satisfied with your purchase of an artwork, you may return within 20 days of the purchase and receive a full refund for the price of the product. Shipping charges will not be refunded and return shipment costs are the responsibility of the customer. If 20 days have gone by since your purchase, unfortunately, we cannot offer a refund or exchange.
- If you do decide to return your artwork, please email email@example.com and the specific reason for the return. Must be returned within 20 days of the purchase.
- Must pack artwork in its original box along with proper paperwork that was included with the package.
- Once your return is received, you will get an email letting you know whether it has been approved or disapproved for refund. If approved, your refund will be credited back to your original form of payment.
Ship it back to us at our corporate office:
Rob Branson Art
50 S. Beretania Street Suite C202
Honolulu, HI 96816
All sale items are final. No exchanges or returns allowed.
WORKS FROM OUR PARTNERS
We are unable to accept returns on those works of art purchased from one of our partner shops. These works are all sales final, and not available for return. All products that are not marked as returnable are not refundable.
FOR DAMAGED ARTWORK
In the event that your order arrives and it is in less than satisfactory condition, please take a photo of the item and one of the shipping container it arrived in. Then, attach the photos to an email and send to firstname.lastname@example.org. A representative will get back to you in 2 business days on how to proceed with your order.
MERCHANDISE AND PRINTS
Each print is signed. Merchandise and prints are also sold at: